Refund Policy

Main Policy Details:

Provided that one (or more) of these conditions are met (conditions marked with an asterisk (*) are required): ProducerArsenal will refund your full purchase price.

For downloaded content:
You must provide a reasonable explanation of why the refund needs to be made.
When The zip file has not been downloaded.
*Your bank / Paypal account was illegally charged (fraud case)


If you feel there is a particular condition which qualifies you for a refund, look through our FAQ section and then contact our support staff at

Please be sure to make informed purchases.
Each product is clearly labeled with what it contains and what software it requires.


Due to special pricing policies applied to bundled products (they are priced below the regular List Price) we do not refund any bundled products.

*Important: Please check the products you already own to make sure you do not buy any duplicates.


* A Download counts as such when a download action is commenced (and not completed). We do not monitor the completion of the download. Each click on the download link counts as one download attempt.


All Rights not expressly granted to the user are reserved. The sounds, Patches, Samples on all our products are licensed, not sold, to you to be reproduced within your original musical compositions only. All copying, lending, duplicating, re-selling or trading of this product or its content is strictly prohibited. Only the original purchaser of this product has the right to embody and reproduce the enclosed sound products within their music compositions.

The use of these sounds in multimedia projects is limited to use within original musical compositions. Any other multimedia use of these sounds must be cleared with the producer of this product prior to release. This license is granted for a single user only (and is given on a worldwide basis). The license is non-exclusive and is granted for the full period of copyright protection and sound samples. You cannot electronically transfer the sound samples or place them in a time-sharing or service bureau operation or a computer/sampler network.

Opening this product constitutes your acceptance of these terms.